EFL Webinar: How to Create Places People Actually Support

Speaker: Nicholas Boys Smith MBE (Create Streets)

How can we design neighbourhoods that people welcome—instead of resist?

In this practical and inspiring webinar, Create Streets will share how housing providers can better involve residents in shaping their neighbourhoods.

Based on real projects across England and beyond, the session will show how to:

• reach large groups of residents online,
• combine this with face-to-face conversations and workshops,
• and turn feedback into design choices people genuinely support.

Create Streets will also introduce their digital platform Create Communities, which allows residents to easily share ideas and feedback on specific locations. You will see how simple visual tools—such as choosing preferred images of streets, homes and public spaces—can provide clear insights into what people value.

Through concrete examples from projects in Surrey, Cheshire and other regions, the session will demonstrate how combining digital tools with local dialogue can lead to:

• stronger resident support,
• better design decisions,
• and more successful regeneration projects.

This webinar is particularly relevant for housing organisations working on urban regeneration, estate renewal, digitisation and resident engagement.

Join us to explore how smarter engagement can lead to more attractive, liveable and widely supported places.